Terms of service

1. General rules

1.1. These Terms of Service (hereinafter – the Terms) set out the procedure for “Smart SEO LTD”, reg. 40203700482, legal address: Kalnabeites 7 – 15, Sigulda, Siguldas nov, (hereinafter – the Agency) provides digital marketing services to clients (hereinafter – the Client).
1.2 By using the services offered by the Agency, the Client confirms that he/she has read these Terms and agrees to them.
1.3 The Terms are binding for all agreements and cooperation concluded between the Agency and the Client, unless otherwise stipulated in writing.


2. Description of services

2.1. The agency provides digital marketing services including, but not limited to:

  • developing and managing social media content
  • creation and administration of digital ads (Google Ads, Meta Ads, etc.)
  • developing email marketing campaigns
  • SEO and website optimisation;
  • web analytics and strategy development
  • developing a brand and visual identity

2.2. The specific scope, timing and cost of the services are set out in the individual contract or tender.


3. Conditions for cooperation

3.1. The Client undertakes to provide in a timely manner all necessary information, materials and access required for the performance of the service.
3.2 The Agency shall not be liable for delays or changes in quality resulting from incomplete or late information provided by the Client.
3.3 The Client is responsible for the truthfulness and legality of the information, data and materials provided by him.


4. Settlement and prices

4.1. The prices of the services are determined in accordance with the Agency’s standard price list or an individual offer.
4.2 The Client is obliged to make payment in accordance with the due date specified in the invoice and/or contract.
4.3 If payment is not made by the due date, the Agency is entitled to suspend the provision of the service until the payment is received.


5. Intellectual property

5.1. All materials developed during the cooperation are the property of the Agency until full payment for the services rendered, when they become the property of the Client.
5.2 Upon full payment, the Client is transferred the right to use the developed materials in accordance with the purpose of the contract and in accordance with the provisions of the legislation of the Republic of Latvia, the EU or the relevant country.
5.3 The Agency is entitled to use the visual materials and results of the project as examples in its portfolio, unless the Client objects in writing.


6. Liability and guarantees

6.1. The Agency provides its services with professional care, but does not guarantee specific results (e.g. a certain return on an advertising campaign or the audience to be reached).
6.2 The Agency is not responsible for the actions of third parties, technical failures of platforms or changes in algorithms that may affect the results of campaigns.


7. Termination of the Agreement

7.1. Either party may terminate the cooperation by giving at least 30 days’ notice in writing.
7.2 Upon termination of the Agreement, the Client shall be obliged to pay in full for all services and expenses provided to date.


8. Data protection

8.1. The Agency processes the Client’s personal data in accordance with the applicable Latvian and European Union data protection legislation (GDPR).
8.2. Privacy Policy.


9. Dispute resolution

9.1. All disputes and disagreements arising between the Agency and the Client shall be settled by negotiation.
9.2. If no agreement is reached, the dispute shall be settled in the courts of the Republic of Latvia.


10. Final provisions

10.1. The Agency reserves the right to change these Terms and the prices for regular marketing and website development/maintenance plans at any time by publishing an updated version on its website.
10.2 The Client is obliged to independently and regularly follow changes to these Terms.
10.3 If the Client continues to use the Agency’s services after changes have been published, the Client is deemed to have read and accepted them.

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We are a full-cycle digital marketing agency offering SEO, SMM, content creation and management services, as well as web development and maintenance.